Data Protection Policy

Habet Privacy Policy – Your Information Our Responsibilities

This page explains, in plain language, how the information you provide on habet is collected, why it is used, and how it is kept secure.

Last Updated: January 2026
Estimated reading time: 6–8 minutes
Key points at a glance
Your Data is Never Sold to Third Parties
Secured with SSL Encryption
You can view your own information
Marketing emails can be turned off
Right to delete your account
SSL Encrypted
No Sale of Data
Your Rights
Written in Bengali
Licensed
24/7 Support
Geo

Introduction

This Privacy Policy outlines the data agreement between habet (habet.biz) and its members. It applies whenever you create an account on habet or use the platform.

We understand that sharing personal information online takes real trust. habet takes that trust seriously. That's why we've made every effort to explain clearly — what information we collect and exactly how it's kept safe.

habet complies with international data protection standards. Should this policy change in any way, you will be notified in advance by email or through the platform.

1

What information is collected

Habet only collects information that is strictly necessary to provide its services. No unnecessary data is ever requested.

Type of Information What's Included Why It's Necessary
Identity Information Name, date of birth, national ID number Age Verification & KYC Process
Contact Information Mobile number, email address Account Verification & Support
Financial information BKash/Nagad number, transaction history Payment Processing & Fraud Prevention
Device Information IP address, browser type, device model Security Monitoring
Usage data Betting history, game logs, session duration Service Improvement & Responsible Gaming Monitoring

Identity document information submitted for KYC verification is used solely for verification purposes and is stored in encrypted form.

2

How your information is used

Habet uses the information it collects for specific purposes only. No data is ever used arbitrarily or without a legitimate basis.

Service Operations
Account Creation & Management
Deposit & withdrawal process
Betting & Gaming Services
Customer Service & Support
Security & Compliance
Fraud & money laundering prevention
Age Verification Confirmation
Meeting licensing obligations
Responsible gaming monitoring
Improvement & personalisation
Improving your platform experience
Personalized Content Display
New feature testing & analysis
Contact
Important Account Notifications
Promotional offers (with consent)
Service updates & policy changes
3

Who We Share Your Information With

Habet never sells your data. However, limited information may be shared with trusted third-party partners solely to provide our services.

01
Payment processors

Only the information necessary to process transactions is shared with bKash, Nagad, and other payment partners. They are also bound by their own privacy policies.

02
Game Providers

Game providers such as Evolution Gaming and Pragmatic Play receive only limited session data needed to run the games. Your personal identity information is never shared with them.

03
Licensing Authority

Information may be shared with regulatory authorities when required. This is part of our obligation to maintain our operating license.

04
Law Enforcement Agencies

Limited information may be disclosed when required by a court order or legal obligation. In such cases, habet always provides the minimum information necessary.

One thing is certain: habet never sells or rents your data to advertisers or data brokers.

4

Security measures

Habet applies multiple layers of security measures to protect your data.

256-bit SSL
All data transfers are secured with the highest standard of encryption
Two-factor authentication
OTP verification applies to login and key account actions
24/7 monitoring
Round-the-clock security monitoring and detection of unusual activity
Encrypted Database
Stored data is kept in encrypted form and is not directly readable

Keep your password secure and never share it with habet support. habet will never ask for your password.

5

Cookie Policy

Cookies are small data files stored in your browser. habet uses cookies to improve your site experience and keep you logged in.

You can delete existing cookies or block new ones at any time through your browser settings. However, disabling essential cookies may affect login and payment functionality.

6

Your Rights

You have several important rights regarding your data on habet. These rights belong to you, and we respect them.

Right to Access Your Data

You can request to know what information habet holds about you. Submit a request to support and the information will be provided within 30 days.

Right to Rectification

If any of your information is incorrect, you can request a correction. Most details can be updated directly from your account settings.

Right to erasure

You may request deletion of your data after closing your account. However, certain information may be retained for a specified period to meet legal obligations.

Right to Opt Out of Marketing

If you'd rather not receive promotional emails or SMS, you can opt out at any time — easily done through your settings or the unsubscribe link.

Right to data portability

You can request a copy of your data in a machine-readable format. It's your information, and you have the right to have it.

Right to Object to Processing

You can object to your information being used for specific purposes. Contact support and the matter will be reviewed.

7

Minor Protection

Habet strictly prohibits providing services to anyone under 18. Collecting or storing data from minors is against our policy.

Age is verified at the time of registration. A national ID may be requested if there is any doubt.

If an underage account is identified, it is immediately suspended and all associated data is deleted.

If you become aware of an account belonging to a minor, please notify support immediately.

8

Contact

If you have any questions about our Privacy Policy or wish to exercise your rights, please get in touch with us.

Email
support@habet.biz
Live chat
Available in Bangla 24/7

habet typically responds to privacy-related requests within 3 business days. Complex cases may take up to 30 days.


Privacy details

You should read a platform's privacy policy before creating an account — but most people don't. The reason is obvious: these documents are usually so long and complex that getting through them feels like a chore. habet wanted to fix that, so we've broken everything down into plain language and bite-sized sections.

Many users have concerns about data collection. habet collects only what is necessary to provide its services. Your name, mobile number, and date of birth are required to create an account and verify your age. Payment details are used for transactions. Device information is used for security purposes — to prevent unauthorized access to your account from unknown devices.

A word on the KYC identity verification process. Many people find it inconvenient, but it's actually there to protect you. Imagine someone gets hold of your mobile number and tries to access your account and withdraw funds — KYC prevents that, because the identity won't match. ID documents submitted to habet are stored on encrypted servers and are never handled directly by any person; only the automated verification process runs against them.

Betting and gaming history deserves a slightly different explanation. habet retains this data for two main reasons — responsible gaming monitoring (to flag unusual betting patterns) and auditing by licensing authorities. Your betting history is never used to build profiles that are sold to advertisers.

Cookies come up a lot these days. On habet's mobile app, equivalent local storage is used in place of cookies. The web version does use cookies — primarily to maintain login sessions. Each time you log in, a new session is created. Session cookies are cleared when you close your browser.

To be clear about third-party data sharing — habet's game providers receive only a game session ID, never your name or mobile number. Payment processors receive only a transaction reference. No third party ever sees your full profile.

A practical note on your rights. If you ever feel your information is inaccurate, or you no longer wish to use habet, contact support. Account closure requests with no outstanding balance are typically processed within 3–5 business days.

To put it simply — privacy is not a formality for us. habet believes that being honest and transparent with our members is the foundation of a lasting relationship. If any data security issue ever arises, we will notify you immediately and take steps to resolve it.

Habet's commitment to your privacy

See how habet actually protects your data in practice — not just on paper.

Encrypted storage

Your password and sensitive information are never stored in plain readable form. Everything is encrypted — even habet's own staff cannot access it directly.

Restricted access

Only authorized habet staff can access specific data for specific tasks. No one has unrestricted access to all information — this is a fundamental principle of data protection.

No Sale to Third Parties

Habet does not sell or share your data with any advertisers, data brokers, or marketing companies. This is one of habet's core commitments.

Defined Retention Period

Your data is not kept indefinitely. Once an account is closed, information is deleted after any legally required retention period has lapsed. habet does not hold on to data that no longer serves a purpose.

Data Breach Notification

In the unlikely event of a data breach, habet will promptly notify affected members in accordance with applicable law and take immediate steps to resolve the situation.

Regular Security Audits

Habet undergoes regular third-party security audits to ensure that data protection standards are consistently up to date.

FAQs

Answers to some common questions about payments and app usage.

habet charges no withdrawal fees of its own. However, payment methods such as bKash or Nagad may apply their own transaction fees — those are deducted by the payment provider, not habet. The minimum withdrawal amount is ৳300. The maximum limit depends on your account tier and verification level. Standard members and VIP members have different daily withdrawal limits. For your specific limits, visit the "Withdraw" section of your account or ask via live chat. Completing KYC verification generally results in higher limits.

If the app won't open or you need to update it, try a few simple steps first. Check your internet connection — make sure your mobile data or Wi-Fi is working properly. Force-close the app completely (don't just press the Home button — remove it from the Task Manager) and reopen it. If an update prompt appears, go ahead and update, as habet regularly releases updates for bug fixes and new features. If the issue persists, restart your device and clear the app cache (Settings > Apps > habet > Clear Cache). If it still won't open, visit the habet website in your browser — all features are available there too. If nothing works, contact live chat with your device model and Android/iOS version for further assistance.
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